FAQ

SotoCat is an AI-powered solution designed to streamline property management for real estate agencies. It automates tenant interactions, maintenance requests, and compliance management, ultimately saving up to 75% of man-hours. This efficiency allows property managers to focus on delivering superior service and growing their businesses.

With SotoCat, tenants can report issues directly through the platform. The AI guides them through troubleshooting steps, identifies whether the problem requires professional assistance, and schedules a contractor visit if needed—all without manual intervention from property managers.

Yes, SotoCat is designed to work seamlessly with most property management CRM systems. Our team will guide you through the integration process, ensuring a smooth transition and minimal disruption to your current operations.

SotoCat automatically cross-references tenancy agreements and special clauses with current regulations, such as the Landlord and Tenant Act in the UK and similar Grounds in other Countries. This feature helps identify compliance gaps and makes actionable recommendations, minimising the risk of costly legal issues.

SotoCat automates maintenance requests, provides instant communication, and ensures efficient problem resolution. Additionally, SotoCat integrates scoring, allowing agencies to manage contractors’ reviews and scores—ensuring tenants receive top-quality service and reducing delays to improve overall satisfaction.

Our team provides full support during the onboarding process, including training for your staff. After implementation, ongoing support and updates ensure that you always have the latest features and enhancements.

We plan to launch SotoCat around the third quarter of 2025, and as part of our release, we will offer you an early access opportunity where users will have a chance to try our interactive demo and explore SotoCat’s core functionalities firsthand. You can join the list today, just fill in one of our forms.

SotoCat offers different user interfaces for tenants, landlords, contractors, and real estate agents. Each user type gets a personalised experience, allowing seamless communication and effective task management across all parties.

We take data security seriously. SotoCat uses end-to-end encryption to ensure all user data is protected. We comply with GDPR standards and prioritise safeguarding your agency’s information.

SotoCat is the number one AI-driven platform for property management. Unlike any other tool on the market, SotoCat’s AI automates everything—from tenant communication to compliance and maintenance. Instead of simply organizing tasks, SotoCat actively handles the management, reducing workloads and saving substantial time for property managers.

First, you need to sign up your company on the appropriate page. There is also a step that involves a billing page, but don’t worry – you still have a 30-day free trial period.

After registering, we will assist you in setting up your environment smoothly, including importing your database and automatically sending welcome emails to your tenants, landlords, and contractors with simple instructions on downloading apps and creating their accounts.

We recommend navigating the platform step by step while watching the video instructions, which can be found in the Guides Section.